🎉 Exciting News!

NB Auto Pte Ltd is now an Official ESSO Fleet Card Reseller!
We are proud to partner with ESSO to bring you greater fuel savings and convenience. Enjoy up to *29% fuel savings with the ESSO Fleet Card at Esso stations across Singapore.
Whether you drive a personal vehicle or manage a fleet, NB Auto is here to help you save more on fuel.
Get your ESSO Fleet Card today and start saving with NB Auto!
How do I use the card at Esso service station?

Insert your Fuel Card into the card slot at the pump island > Enter your 4-digit PIN > Follow onscreen instruction > Fill up > Press for receipt.

**Receipt will only show gross prices, discounts will be reflected in the monthly usage statement and account deduction.

What would my credit limit for the card be and can I change my credit limit?

You can choose your desired credit limit during registration by topping up the corresponding amount. Your total top-up amount will determine your available credit limit.

To increase your credit limit, simply top up additional funds.

Do I have to pay any subscription or annual fees for the fuel card?

The card is totally free of charge.

Is there any expiry date for the fuel card?

The physical card will be valid for 4 years from the date of the card printed. However, a replacement card will be issued to you upon expiry of the card.

What happens if my fuel transaction at the service station is beyond the credit limit?

The card will not allow the transaction to go beyond the credit limit.

Is there any restriction on the type of fuel I can pump using my card?

No, all fuel types can be pumped

Why do I need to prepayment?

The prepayment amount can be used as credits to offset your fuel transaction monthly.

How do I report suspected fraudulent use?

You may call us at +65 6259 7993 or email us at nb_enquiry@nhlgroup.com.sg

Where can I monitor my transaction?

You may retrieve your monthly usage report via Speedy® App.

Where can I retrieve my reload history

You can go to Speedy® App > Fuel Card > Right Top click Statement

Why are the prices indicated on the physical Esso receipt different from the monthly usage statement?

The price printed on the Esso kiosk receipt refers to the full pump price before discount.

How do I receive my monthly usage statement?

You will receive your monthly usage statement through Speedy® App.

When do I need to make payment?

Payment will be automatically deducted from your account credits

How do I make Top Up?

You can make a top up by going to the Speedy® App under “Fuel Card” -> “Top Up”

Can I split my payment into two (2) separate payment methods?

Do take note that split payment is not allowed.

Do you accept payment by cash / cheque?

We only accept Paynow/ Credit cards. Payment must be made via Speedy® App integrated payment gateway.

Can I change the card pin myself at Esso service station?

Please contact us at +65 6259 7993.

I have spent $1000 on my credit card. Why did I not receive the 8% cashback?

Please ensure that you have used our suggested credit card for maximum cashback as advertised.

The cashback rate varies depending on the card Issuer Terms and Conditions.

Why there is a 2.5% admin fee?

2.5% admin fee is applicable for all credit card payment mode.

Where can I see my available balance?

The available balance will be displayed on the kiosk screen whenever you finished your fuel transactions and Speedy® App under “Fuel Card.